{"article":{"id":40390329417111,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/40390329417111.json","html_url":"https://support.plaid.com/hc/en-us/articles/40390329417111-What-s-included-in-the-May-2026-updates-for-Monitor","author_id":1511728400882,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":40390265084439,"created_at":"2026-05-11T18:05:13Z","updated_at":"2026-05-31T00:15:15Z","name":"What’s included in the May 2026 updates for Monitor?","title":"What’s included in the May 2026 updates for Monitor?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-31T00:15:15Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>Overview:</p>\n<p>Monitor’s user interface got a refresh to make case management more efficient and reduce clicks for analysts.</p>\n<ol>\n<li>\n<strong>See relevant cases:</strong> Side panel of all hits filtered by assignee and sortable</li>\n<li>\n<strong>Reduce clicks:</strong> Clearer summary of a record’s review status and number of watchlist hits</li>\n<li>\n<strong>Easily record decisions:</strong> Store rationale in a new review decision widget when clearing or rejecting alerts</li>\n<li>\n<strong>Manage templates:</strong> All program templates are still in one spot, but are now clearly organized by individuals and entities.</li>\n</ol>\n<p>How the new UI compares with the previous version:</p>\n<p><strong>Previous review card</strong></p>\n<p><img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/40390329401239\"></p>\n<p><strong>New review card design</strong></p>\n<ul>\n<li>\n<strong>Clearer, more compact display of information:</strong> More compact display of key information – designed for fewer clicks and scrolls.</li>\n<li>\n<strong>New review decision widget:</strong> Widget that stays on screen as you scroll – which means you don’t need to scroll all the way down to the bottom of the page anymore once you’re ready to document and submit your review decision.</li>\n</ul>\n<p><img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/40390329405591\" title=\"Monitor review.gif\"></p>\n<p><strong>Old template base view</strong></p>\n<p><img alt=\"Plaid Monitor Dashboard showing programs list with status, type, sensitivity, and monitoring options. Buttons for new programs.\" src=\"https://support.plaid.com/hc/article_attachments/40390329406743\"></p>\n<p><strong>New template base view</strong></p>\n<ul>\n<li>\n<strong>Organized templates:</strong> All program templates are still in one spot, but are now clearly organized by individuals and entities.</li>\n</ul>\n<p><img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/40390320376983\"></p>\n<ul>\n<li>\n<strong>Same configurable settings:</strong> Monitor still has the same configuration options for risk tolerances and review behavior.</li>\n</ul>\n<p><img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/40390329409175\" title=\"Monitor configure.gif\"></p>","user_segment_ids":[]}}