{"article":{"id":40390249844375,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/40390249844375.json","html_url":"https://support.plaid.com/hc/en-us/articles/40390249844375-How-do-Monitor-results-appear-within-an-IDV-session","author_id":1511728400882,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":0,"vote_count":0,"section_id":40390056418455,"created_at":"2026-05-11T18:03:45Z","updated_at":"2026-06-01T02:00:10Z","name":"How do Monitor results appear within an IDV session?","title":"How do Monitor results appear within an IDV session?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-01T02:00:10Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>When Monitor is enabled on an IDV template, the IDV session dashboard will show a summary of the Monitor screening result. The full screening detail (including any hit information) is available in the Monitor dashboard, with a direct link from the IDV session view.</p>\n<p>The Monitor screening result affects the IDV session status as follows:</p>\n<ul>\n<li>cleared (no hits, or hits dismissed) → IDV session can reach success.</li>\n<li>pending_review (hits require review) → IDV session status also becomes pending_review until resolved.</li>\n<li>rejected (hits confirmed) → IDV session status becomes failed.</li>\n</ul>","user_segment_ids":[]}}