{"article":{"id":39994173227159,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/39994173227159.json","html_url":"https://support.plaid.com/hc/en-us/articles/39994173227159-What-is-the-Plaid-Trial-plan","author_id":402457342014,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":15991482483223,"created_at":"2026-04-24T18:16:39Z","updated_at":"2026-06-04T09:47:45Z","name":"What is the Plaid Trial plan?","title":"What is the Plaid Trial plan?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-04T09:47:45Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>The Plaid Trial plan provides free access to Plaid's production APIs. You can connect real financial accounts, call production endpoints, and build projects — no business registration, security questionnaire, or contract required.</p><h2 id=\"h_01KT90E7M8CBTSV76GQDXY0DMQ\">Who can sign up</h2><p>The Trial plan is available to developers who:</p><ul>\n<li data-list-item-id=\"ed82b1dd8188a8fb7e999d3ef5ccd16cc\">Are located in the United States or Canada</li>\n<li data-list-item-id=\"e7dd36def96f40b3a9ce41a4ad4a7844f\">Do not already have an existing Plaid Production or Limited Production account</li>\n</ul><p>US and Canadian institutions are available on Trial plans, all other institutions are not currently available on this plan type. To get started, go to <a href=\"https://dashboard.plaid.com/signup\">dashboard.plaid.com/signup</a>.</p><h2 id=\"h_01KT90E7M8DYP4AFAKP7FET77M\">What's included</h2><p>The Trial plan includes access to the following products:</p><ul>\n<li data-list-item-id=\"e40b1eacdf05e5e385404b69123bff6fa\">\n<a href=\"https://plaid.com/docs/auth/\">Auth</a> — retrieve account and routing numbers</li>\n<li data-list-item-id=\"eb91f2ff77437a71f97c78f62a5d02634\">\n<a href=\"https://plaid.com/docs/transactions/\">Transactions</a> (including Transactions Refresh)</li>\n<li data-list-item-id=\"ef4b3fe2a631bced7fdc6173eb05ecde8\">\n<a href=\"https://plaid.com/docs/balance/\">Balance</a> — retrieve real-time account balances</li>\n<li data-list-item-id=\"e264677af3916cb1c0e0bcd750bca2b67\">\n<a href=\"https://plaid.com/docs/identity/\">Identity</a> — retrieve account owner information</li>\n<li data-list-item-id=\"e034ae3209fda9e588525d74e7229e332\">\n<a href=\"https://plaid.com/docs/assets/\">Assets</a> — generate asset reports</li>\n<li data-list-item-id=\"e7069089d11afe8fd3b8bb22124c15cca\">\n<a href=\"https://plaid.com/docs/liabilities/\">Liabilities</a> — retrieve loan and credit card data</li>\n<li data-list-item-id=\"ec16980a2c04c5ecf34e0af0058461bc1\">\n<a href=\"https://plaid.com/docs/investments/\">Investments</a> (including Investments Refresh)</li>\n<li data-list-item-id=\"ea0cadcb97da33a827921c30e960d387f\">\n<a href=\"https://plaid.com/docs/statements/\">Statements</a> — retrieve bank statements</li>\n</ul><h2 id=\"h_01KT90E7M8A2ECNWB2BMRA0GXT\">What's not included</h2><p>The following products are not available on the Trial plan. To access these, you'll need to apply for a paid <a href=\"https://plaid.com/docs/quickstart/glossary/#production\">Production</a> account:</p><ul>\n<li data-list-item-id=\"ee702a5a23dae9167772fc4d7038c5ae8\"><a href=\"https://plaid.com/docs/identity-verification/\">Identity Verification</a></li>\n<li data-list-item-id=\"e0c731e01672367472cbe32fb20f12521\"><a href=\"https://plaid.com/docs/signal/\">Signal Transaction Scores</a></li>\n<li data-list-item-id=\"eaaeb7d368ffc0efc7c277e4a03117548\"><a href=\"https://plaid.com/docs/transfer/\">Transfer</a></li>\n<li data-list-item-id=\"e618a89e74d037438b5682a8a537cb0dd\"><a href=\"https://plaid.com/docs/check/\">Consumer Report Access (CRA)</a></li>\n<li data-list-item-id=\"e5eaf7065a6a20f36e8c37f893dacbfa9\"><a href=\"https://plaid.com/docs/monitor/\">Monitor</a></li>\n</ul><h2 id=\"h_01KT90E7M8RNSWRQTZ4DPRYHBN\">Item limits</h2><p>Trial plan accounts can create up to <strong>10 </strong><a href=\"https://plaid.com/docs/quickstart/glossary/#item\"><strong>Items</strong></a> (connected financial accounts) in production. An Item represents one end-user connection to a financial institution.</p><p>Once you have connected 10 Items, you will need to upgrade to a paid Production account to connect more. See <a href=\"https://plaid.com/docs/account/billing/#trial-plans\">Trial plan limits</a> for full details.</p><p>API calls against your existing connected Items are not capped — you can make unlimited API calls to the Items you've already connected.</p><p><strong>Note:</strong> Calling <code style=\"background-color: #f1f3f5; border-radius: 3px; border-style: none; font-size: 0.9em; padding: 1px 4px;\">/item/remove</code> on the Trial plan does not free up slots against your 10-Item cap. If you've reached the limit, you'll need to <a href=\"https://support.plaid.com/hc/en-us/articles/39917307426967\">upgrade to a paid Production plan</a> to connect more.</p><h2 id=\"h_01KT90E7M80R54Q03H931C3FKM\">OAuth coverage</h2><p>The Trial plan includes <a href=\"https://plaid.com/docs/link/oauth/\">OAuth</a> access to most major financial institutions, including Bank of America, Chase, Wells Fargo, Capital One, Citi, Navy Federal, PNC, U.S. Bank, American Express, and Merrill.</p><p>After your account is approved, OAuth access typically becomes available within 6–24 hours. For some institutions, access may take longer.</p><p>Some institutions may require additional registration steps before OAuth is available. Contact <a href=\"https://dashboard.plaid.com/support/new\">Plaid Support</a> if you need assistance with a specific institution.</p><h2 id=\"h_01KT90E7M8YP0DSE5WZ4FANJA0\">Getting approved</h2><p>Most Trial plan applications are approved automatically after identity verification. If your application is flagged for manual review, Plaid's Customer Oversight team will follow up within 2–3 business days via email.</p><h2 id=\"h_01KT90E7M9ZYYXHA1HCD49TXFV\">Getting help</h2><p>Trial plan customers can get support by starting a conversation at <a href=\"https://dashboard.plaid.com/support/new\">dashboard.plaid.com/support/new</a>.</p><h2 id=\"h_01KT90E7M9NTX1YK97JTSMXZ5Y\">Upgrading to Production</h2><p>If you need products not available on the Trial plan or are ready to scale, you can apply for a paid Production account. See <a href=\"https://support.plaid.com/hc/en-us/articles/39917307426967\">How do I upgrade from the Trial plan to a paid Production plan?</a> for step-by-step instructions.</p><p><strong>Note:</strong> Upgrading from the Trial plan to Production is a one-way change. Once your Production account is approved, you cannot revert to the Trial plan.</p>","user_segment_ids":[]}}