{"article":{"id":36773419905047,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36773419905047.json","html_url":"https://support.plaid.com/hc/en-us/articles/36773419905047-How-do-I-know-a-Known-Issue-is-up-to-date","author_id":396033157154,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"section_id":36773288000023,"created_at":"2025-12-04T10:52:57Z","updated_at":"2026-06-01T02:00:05Z","name":"How do I know a Known Issue is up to date?","title":"How do I know a Known Issue is up to date?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-01T02:00:05Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>We keep Known Issues current and refresh them throughout the day. As soon as there are verified changes such as new status, workaround, or resolution, we update the Known Issue.</p>\n<p><strong>How to check freshness</strong></p>\n<ul>\n<li>Look for the “Last updated” timestamp on the Known Issue card. This is the most reliable indicator of recency</li>\n<li>If you follow the Known Issue, you’ll receive updates directly on the Known Issue follow</li>\n</ul>\n<p><strong>Why an issue might not change for a while</strong></p>\n<ul>\n<li>Known Issues are reviewed and updated by our team. If the ‘Last updated’ time hasn’t changed, it means there isn’t any new, confirmed information to share yet</li>\n</ul>","user_segment_ids":[]}}