{"article":{"id":36105343112727,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36105343112727.json","html_url":"https://support.plaid.com/hc/en-us/articles/36105343112727-How-are-risk-scores-categorized","author_id":5390778350871,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":36096092362775,"created_at":"2025-11-04T20:16:20Z","updated_at":"2026-05-31T03:46:26Z","name":"How are risk scores categorized?","title":"How are risk scores categorized?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-31T03:46:25Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>Plaid analyzes various signals to deliver a score for each risk category (Phone, Email, Network, Device, Behavior, Stolen Identity, Synthetic Identity, and Facial Duplicate). There are 3 levels of risk:</p>\n<ul>\n<li>Low risk</li>\n<li>Medium risk</li>\n<li>High risk</li>\n</ul>\n<p>You can set your acceptable risk level for each respective risk category within your Risk Rules on the IDV Template Editor on the <a href=\"https://dashboard.plaid.com/\">Plaid Dashboard</a>.</p>\n<p>For example, “High risk” is always the maximum risk level possible. This means that when a risk category’s acceptable risk level is set to “High,” any score/behavior in that category will pass the check.</p>","user_segment_ids":[]}}