{"article":{"id":36104939754647,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104939754647.json","html_url":"https://support.plaid.com/hc/en-us/articles/36104939754647-What-criteria-are-considered-for-a-selfie-check","author_id":5390778350871,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":36096077526423,"created_at":"2025-11-04T20:04:19Z","updated_at":"2026-05-31T18:47:47Z","name":"What criteria are considered for a selfie check?","title":"What criteria are considered for a selfie check?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-31T18:47:47Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>The selfie risk score (the value shown beneath a user's selfie) is separate from all the facial attributes Plaid checks (nose, eyes, etc.) and takes into account things like image clarity, liveness detection (e.g. picture of a picture vs. real person), number of frames captured, and other risk signals from the image (e.g. indicating a deepfake or the user is wearing a mask). If users score medium or higher for the selfie risk score, they’ll fail the selfie check — even if our algorithms were able to verify that the selfie matches the photo extracted from their ID.</p>","user_segment_ids":[]}}