{"article":{"id":36104842517143,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/36104842517143.json","html_url":"https://support.plaid.com/hc/en-us/articles/36104842517143-How-can-I-include-Documentary-Verification-as-a-part-of-my-workflow","author_id":5390778350871,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":36096106649879,"created_at":"2025-11-04T20:02:33Z","updated_at":"2026-06-03T17:50:54Z","name":"How can I include Documentary Verification as a part of my workflow?","title":"How can I include Documentary Verification as a part of my workflow?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-03T17:50:54Z","user_segment_id":null,"permission_group_id":1121794,"content_tag_ids":[],"label_names":[],"body":"<p>Documentary Verification requires the user to take a photo of an identity document. Users are required to take and upload the document photo in real time to minimize fraud (e.g. uploads from repositories of fake documents).</p>\n<p>If enabled, we then verify the validity of the document and that the name and DOB on the document match the data input during Data Source Verification (if enabled). Details on all the document validity checks can be found <a href=\"https://plaid.com/docs/identity-verification/#identity-verification-checks\">here</a>.</p>\n<p>To configure this, go to Dashboard → Template Editor → Workflow:\n<img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/36104842502295\"></p>\n<p>Customers can configure which document types to allow from Workflow → Assign Countries:</p>\n<p><img alt=\"\" src=\"https://support.plaid.com/hc/article_attachments/36104842506135\"></p>","user_segment_ids":[]}}