{"article":{"id":30078726216727,"url":"https://plaid.zendesk.com/api/v2/help_center/en-us/articles/30078726216727.json","html_url":"https://support.plaid.com/hc/en-us/articles/30078726216727-How-do-I-download-my-Support-tickets","author_id":1517686125941,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":16110423025815,"created_at":"2025-02-19T00:19:21Z","updated_at":"2026-05-31T18:53:43Z","name":"How do I download my Support tickets?","title":"How do I download my Support tickets?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-31T18:53:43Z","user_segment_id":null,"permission_group_id":1121774,"content_tag_ids":[],"label_names":[],"body":"

To download your support tickets from the Plaid Dashboard, you can follow these steps:

\n
    \n
  1. \nLog into the Plaid Dashboard: Use your credentials to access your account.
    2. \n
  2. \nNavigate to the Support Section: Look for the \"Get Help\" or \"Support\" section within the dashboard.
    3. \n
  3. \nOpen Your Support Cases: Here, you should see a list of your existing support tickets.
    4. \n
  4. \nExport or Download: Select \"Export CSV\" to obtain a copy of your support tickets. Depending on the number of tickets, this may take a few minutes.
    5. \n
\n

\"\"

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